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Help People

Help People is a public organization specializing in evacuation, psychological support, and humanitarian assistance to citizens affected by the war.

Customer request

Conversion of the idea of ​​"Helping people" into a stable working organization and assistance in attracting funds online.

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Services provided

Brand book
Guideline
Logbook
Website development
SMM
Marketing
Setting up the IT infrastructure
Chatbots development
CRM system development

We must complete 5 blocks of tasks
for the technical organization of the Help People team's work:

  • Structuring
  • Launch of marketing, including SMM and communication channels
  • Building of IT infrastructure
  • Search and involvement of volunteers and drivers
  • Reporting to donors

It's worth remembering that this organization was created on the 2nd day of the full-scale invasion.

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Therefore, our team faced the following set of tasks:

Initial work on collection and processing of evacuation applications

Rapid creation of a taplink for collecting evacuation requests, processing requests, finding and onboarding the first coordinator

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Structuring

Structuring the work of NGOs, prescribing the main conditions

Development of the primary one-page site

It was important to convey information about the charitable organization's work and collect applications from those who needed help and evacuation from a combat zone or dangerous places. In the future, we continued to upgrade the site and integrated IT solutions with the structuring and distribution of received applications to coordinators according to the main information for further work.

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Further fundraising

We involved donors, volunteers, and specialists in the implementation of tasks and goals of the charitable organization.

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Branding

We developed a corporate style, logo, and name.

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Psychological help

We analyzed the problem and brainstormed ideas. In our opinion, the idea of ​​implementing a chatbot in Telegram turned out to be the most relevant.

A psychotherapist who was ready to provide services for free, and a person who needed psychological help could quickly leave an application could easily register there.
After successful organizational work, we moved to the 2nd stage. It was the promotion of the NGO, support of technical life activities, and reporting to donors and their further involvement with the help of marketing.

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The Help People team achieved those results with our help

800 000$
investments from donors
10 000
evacuated people
903 tons
of humanitarian aid
1000+
people received psychological help
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